SHOPPING INFORMATION

Our online store uses weight based shipping, £6.99 for every 30kg parcel.

We aim to deliver the following working day if the order is received by 11am. There may be circumstances beyond our control that may slow down delivery. You will be notified accordingly.

We log your order, we pick it, we check it, we pack it, we label and ship it. We send out a dispatch email once your parcel leaves us.

Yes, you do. We email you a copy and also include one used in picking your order in your delivery.

PAYMENT INFORMATION

As soon as you place your order, payment will be taken.

A wish list is a list you have for items you purchase regularly or wish to purchase in the near future.

Please send an email to: complaints@samisonline.com and a complaint officer will attend to your query as soon as possible.

Unfortunately, once an order is placed, it’s final.

We have a very short time to log and pick orders for quick dispatch, so we are unable to accept cancellations.

Once we dispatch your order, we will email you and provide you with a tracking number to track your parcel.